Customer Service, Tariff and Payment
Good taxi drivers combine the correct tariff and fair payment with courtesy, discretion and proper handling of lost property and complaints. Decisive are the taximeter, the law of obligations and civil law, and data protection.
- 30 questions in this topic
- Topic 11 of 13 in the course: Taxi theory Switzerland (BPT, code 121)
- Additional knowledge
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From the key facts
- Fare according to tariff and taximeter, visible from the start of the journey; ZH: test the taximeter every 2 years, tariff display on the outside right from 1.1.2026.
- Anyone who pays may demand a receipt (OR Art. 88 para. 1); up to 100 circulation coins must be accepted (WZG Art. 3).
All key facts, the questions with explanations and the exam simulation are part of the course.
Legal references for this topic
The questions in this topic are based on these provisions:
- DSG Art. 6, 8, 25
- OR Art. 88
- WZG Art. 3
- StGB Art. 261bis
- ZGB Art. 720
- SVG Art. 32
- VRV Art. 4a